FAQ’s

Frequently Asked Questions

If you don’t see your question here, please call us at 888-927-6575.

General

What about credit and payment?

Full payment is required at time of shipment. For all special order a ½ down payment is required to put into our production cycle.

How do shipments get to me?

Our products are quoted as picked up from our Aitkin MN manufacturing facilities. We can ship on common carrier all over the U.S. Expect one to four days for delivery to most states. Delivery to a warehouse or a jobsite can be arranged, or picked up at our facility.  Freight cost is based on the size of the order and destination.

Are there minimum sized orders?

There are no minimums to the size of the orders. We will ship the exact amount required for your job.

How is your product graded?

Our products are manufactured from the standard lumber grades of the leading hardwood lumber grading association. Again, our emphasis is character in our wood products, but clear products are available upon request.

How do I buy from Aitkin Hardwoods?

Just give us a call or an email. One of our trained sales personnel’s will be glad to assist you. Consultation will be provided to assist you in determining the products that best suit your needs, the amount required and any other questions you may have regarding installation and finishing.

Why should I buy from Aitkin Hardwoods?

High quality time after time, straight material, easy fit, square ends, consistent sizing, and the best total value in today’s wood marketplace!

What is unique about Aitkin Hardwoods?

Our wide selection of unique products and wood species that can be manufactured to your specifications. We listen to the customer and have completed many projects that are unique only to their specific requirements.

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